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Hearful | Product Insights from Customer Reviews

Advanced NLP and text mining techniques are applied to customer review data to extract both strategic and granular insights that drive product decisions

Product insights that matter.

We leverage the untapped gold mine of customer reviews across public sites to surface “hard-to-hear” product insights that drive revenue and margin.

 
 
Using Hearful’s software, we continue to discover product features that matter most to our customers. We have already unlocked more than $1M in cost savings in our first nine months.  We continue to use Hearful to improve product and brand experience and the ROI is exceeding our expectations.
— Global Apparel Brand